Your privacy matters to us. This Privacy Policy explains exactly what personal data teo388 collects when you use our platform, how we use and protect that data, and what rights you hold over your own information. We are committed to handling your data responsibly, transparently, and securely at every stage of your teo388 experience.
teo388 upholds six core privacy commitments for every member. These cards summarise the key principles that underpin this Privacy Policy — please read the full policy below for complete details.
Every data transmission between your device and the teo388 platform is protected by TLS 1.3 encryption. Your login credentials, personal details, and financial information are never transmitted in plain text.
teo388 does not sell, rent, or trade your personal data to third-party marketers. Data is shared only with service providers directly necessary to operate the platform — payment processors, KYC partners, and licensed game studios.
You have the right to request a full copy of the personal data teo388 holds on you, and the right to request deletion of that data, subject to our legal retention obligations under applicable anti-money-laundering regulations.
Data collected by teo388 is used only for the specific purposes for which it was collected — account management, payment processing, fraud prevention, and regulatory compliance. We do not use your data for unrelated purposes without your consent.
teo388 uses strictly necessary cookies to keep you logged in and to maintain session security, and optional analytics cookies to understand platform performance. You can manage cookie preferences from your browser settings at any time.
If you have opted in to receive promotional communications from teo388, you may withdraw that consent at any time by updating your account notification preferences or by contacting our support team directly.
In this Privacy Policy the following terms have the meanings set out below:
2.1 Scope. This Privacy Policy applies to all Personal Data collected by teo388 in connection with the operation of the Platform, including data collected through the website, live chat support interactions, email correspondence, and any other channel through which you communicate with teo388. It applies to members resident in Indonesia and to any other individual whose data is processed in connection with a teo388 account.
2.2 Data Controller. teo388 is the data controller in respect of all Personal Data collected and processed under this Privacy Policy. This means teo388 determines the purposes and means by which your Personal Data is processed. For data-protection enquiries, you may contact us at the details provided in Clause 15.
2.3 Third-Party Processors. Where teo388 engages Third-Party Processors to handle Personal Data on our behalf — such as payment processors, KYC verification providers, and game studio operators — those processors act solely on teo388's documented instructions and are bound by data-processing agreements that impose equivalent data-protection obligations.
teo388 collects the following categories of Personal Data:
teo388 collects Personal Data through the following means:
teo388 processes your Personal Data under one or more of the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Contractual necessity | Processing required to register your account, operate your betting activity, process payments, and deliver the services you have contracted for. |
| Legal obligation | Processing required to comply with anti-money-laundering (AML) obligations, KYC regulations, and any applicable tax or regulatory reporting requirements. |
| Legitimate interests | Processing for fraud prevention, platform security, abuse detection, and improving service quality, provided such interests are not overridden by your data-protection rights. |
| Consent | Sending you optional promotional communications (bonus offers, event promotions, seasonal campaigns) where you have explicitly opted in. You may withdraw consent at any time. |
teo388 processes your Personal Data for the following specific purposes:
7.1 Who We Share Data With. teo388 shares Personal Data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
7.2 No Sale of Data. teo388 does not sell, rent, lease, or otherwise commercially exploit your Personal Data to any third party for their own marketing or commercial purposes.
7.3 International Transfers. Some of our Third-Party Processors operate servers outside Indonesia. Where Personal Data is transferred internationally, teo388 ensures that adequate safeguards are in place — such as standard contractual clauses or processor certification under a recognised data-protection framework — to protect your data to a standard equivalent to that required in Indonesia.
teo388 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity & KYC documents | 5 years after account closure | AML regulatory obligation |
| Financial transaction records | 5 years after transaction date | AML regulatory obligation |
| Betting & gaming history | 3 years after account closure | Contractual, dispute resolution |
| Customer support records | 2 years after last interaction | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent |
| Technical / server logs | 90 days | Security, fraud prevention |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any individual.
teo388 implements a layered set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, and alteration:
teo388 uses cookies and similar technologies to operate and improve the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly necessary | Session management, keeping you logged in, CSRF protection, load balancing. | No — required for the Platform to function |
| Functional | Remembering your language preference, selected game lobby view, and responsible gaming settings. | Yes — disabling may affect your experience |
| Analytics | Aggregated, anonymised data on page visits, feature usage, and navigation paths to help us improve the Platform. | Yes — via browser settings |
teo388 does not use third-party advertising or retargeting cookies. You can manage or delete cookies at any time through your browser's settings menu. Note that disabling strictly necessary cookies will prevent you from logging in to your teo388 account.
Subject to applicable law and certain legal exemptions, you have the following rights in relation to your Personal Data held by teo388:
To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We may ask you to verify your identity before processing the request. All requests will be acknowledged within 5 business days and resolved within 30 calendar days.
The Platform is strictly for individuals who are at least 21 years of age. teo388 does not knowingly collect Personal Data from anyone under 21. Age verification is conducted as part of the KYC process for all members. If teo388 discovers that it has inadvertently collected data from a person under 21, that account will be immediately suspended, all bets voided, and all Personal Data associated with the account deleted as soon as practicable in accordance with our legal obligations.
If you are a parent or guardian and believe that a minor has registered a teo388 account using false information, please contact us immediately at [email protected] so we can take prompt action.
The Platform may contain references to third-party services (such as game studio providers and payment partners) whose privacy practices are governed by their own privacy policies. teo388 is not responsible for the privacy practices of any third party. We encourage you to review the privacy policy of any third-party service before submitting your personal information to it. Links within the teo388 Platform are limited to the site's own internal pages; no external links to third-party websites are embedded in the Platform interface.
teo388 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform features. When material changes are made, registered members will be notified by email to the address on file at least 7 days before the updated policy takes effect. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or the way teo388 handles your Personal Data, please contact us through the following channels:
teo388 aims to acknowledge all privacy-related written enquiries within 24 hours and to provide a substantive response within 30 calendar days. If you are unsatisfied with our response to your data-rights request, you have the right to escalate your complaint to the relevant data-protection authority in your jurisdiction.
Now that you understand how teo388 protects your data, log in and enjoy our full range of betting and gaming products — all secured with SSL encryption and powered by internationally certified providers.
21+ only. Please gamble responsibly. Licensed and Regulated Internationally. SSL Encrypted.